MAINTENANCE TRAINING
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MAINTENANCE TRAINING - Learn from Factory Technicansar from Harken Factory Technician
Run by our Senior Technicians, you will learn from the people on the ground. Our courses are aimed at Yacht Crews and Pro-Sailors as a introduction to custom winch and or hardware maintenance.
All courses can be flexible and made to suit your specific needs, however a idea of course content is below:
Introduction
• Who is Harken - History and Culture.
• Overview Harken ProCare Division and its values.
• Technical Support contacts.
Deck Winches / Custom Hardware
• Tools required and best practice.
• Manuals and where to find them.
• Visual inspection and what to look for.
• Performance Graphs and equipment limitations.
• Introduction to ProCare proactive service plans.
• Maintenance plans and procedure. (Winch Size Specific)
• Simple problem solving (Common issues).
• Recommended spare parts / parts ordering procedure.
Our courses are available either Onboard or at one of our ProCare Technical facilities, which include, Palma de Mallorca, Newport, Sydney Australia or our winch manufacturing facility in Limido Comasco, Italy.
ONLINE TRAINING
Alternatively we offer a basic maintenance course online via our dedicated training portal. These courses are designed as a basic introduction to maintaining your Harken Custom equipment.
This can be in either:
Custom Deck Winches
Captive Reel Winches
Custom Hardware
Sign up below to gain accessed to the online training portal:
BOOK YOUR ONBOARD TRAINING
Your appointment will be a 4 hour face to face consultancy onboard with one of our ProCare Senior Technician. All appointments will be confirmed by email:
“It was great to be invited to Harken Italy to see our winches being produced and learn more about proactive maintenance from the ProCare Team. I then had the chance to put this knowledge into action under the watchful eye of our ProCare Manager Mark Gardner and the Team while I worked alongside them on our first proactive service.”
Cameron Pimentel
1st Mate
“Thank you for the training yesterday. It was very clear that you have a lot of experience in teaching and servicing your winches. I believe the training you provided the team will be invaluable in the coming months / years to ensure that the winches are maintained to a high standard.”
Jarrod Cripps
Captain SY Dreamcatcher Swan 88
Harken Tech Training - Gdynia Poland
“Harken Tech training run by Harken ProCare European Manager Simon Botes took place in Gdynia Poland last week. It was one of the most anticipated events by our Harken Poland customers.
Thanks to the hospitality of the "I Love Poland" sailing team we were able to run the training onboard their Volvo70 yacht and provide the practical knowledge to all participants.
The group consisted of professional sailors, riggers as well as several Harken dealers so it was a challenge to deliver the content suitable for each level of knowledge and experience, however Harken ProCare managed to meet and exceed our expectations.
Given Simon’s experience with Ocean Race and Superyachts’ servicing, it was a unique occasion for our customers to absorb that knowledge and learn a few helpful tips and tricks that can be use in their daily jobs.
The training consisted of two intensive days and the only feedback we received from our customers was “We want more” so I guess Harken ProCare will have to return to Poland soon!”
Sofia Truchanowicz
Managing Director Harken Poland